Privacy Policy
Who we are
Grant Driving Tours Scotland is operated by Bill Grant, trading as Grant Driving Tours Scotland.
- Email: bill@grantdrivingtours.scot
- Address: Inverness, Scotland
We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR). This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect the minimum information needed to respond to enquiries and run our tours:
- Enquiries: When you contact us through our website forms or by email, we collect your name, email address, and phone number.
- Booking details: Tours are booked through our third-party partner, Bókun. We receive booking information from Bókun in order to confirm and deliver your tour.
- Website use: We use cookies and analytics to understand how visitors use our site and to improve our services.
- Marketing lists: We keep contact details of people who have enquired about tours. These may be used to build “Customer Match” audiences with Google Ads (see below).
How we use your information
- To respond to your enquiry and provide information about tours.
- To deliver the tour you have booked.
- To improve our website and marketing using analytics.
- To send occasional updates or offers, if you’ve enquired with us. You can opt out at any time.
- To create secure “Customer Match” audiences within Google Ads, using hashed versions of your email address. This allows us to reach or exclude existing contacts in our advertising.
We will never sell your data to anyone, and we only share it with trusted service providers where necessary (e.g. Bókun for bookings, Google Ads/Analytics for measurement and advertising).
Cookies and analytics
Our site uses cookies to:
- Make the website function properly.
- Collect anonymous usage statistics (Google Analytics).
- Show relevant advertising and measure ad performance (Google Ads).
You can control your cookie preferences at any time via the Cookie Settings link in the footer of this site. By default, analytics and marketing cookies are turned off until you give consent.
Your choices and rights
You can:
- Ask to see the information we hold about you.
- Ask us to correct or delete it.
- Withdraw consent to marketing at any time.
To exercise your rights please email Grant Driving Tours Scotland.
Data storage and retention
- Enquiries: kept for up to 24 months.
- Booking and financial records: retained as required by law.
- Marketing contacts: kept until you ask to be removed or until they are no longer relevant.
Security
We take appropriate steps to keep your information secure and limit access to those who need it.
Complaints
If you have concerns about how we handle your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk / 0303 123 1113.
Changes to this policy
If we make material changes, we will update this page and change the “last updated” date below.
Last updated: 4 October 2025